Introduction
Welcome to HN RCM Solutions LLC. The terms Company, we, our, or us refer to HN RCM Solutions LLC. By visiting hnrcmsolutions.com, submitting information, or engaging with our medical billing and revenue cycle services, you agree to this Privacy Policy, Messaging Policy, and Terms of Service.
Services Provided
HN RCM Solutions LLC provides:
• Healthcare revenue cycle management
• Medical billing and claim processing
• Account management and reimbursement support
• Administrative communication regarding billing
We communicate with clients using email, phone, and SMS text messaging for service coordination, billing alerts, and account communication
SMS Messaging Consent
By providing your phone number through our website forms, you consent to receive SMS text messages from HN RCM Solutions LLC. Messages may include:
- Claim status updates
- Payment reminders and billing alerts
- Documentation or information requests
- Administrative account-related messages.
- Customer support communication.
- Message frequency may vary.
- Message and data rates may apply.
- Reply STOP to unsubscribe at any time.
- Reply HELP for assistance.
Support:
Phone: +1 505-510-4672
Email: info@hnrcmsolutions.com
SMS consent is never sold, shared, or transferred to any third parties.
Required SMS Privacy Notice:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties
Information We Collect
We may collect the following information:
• Name, phone number, email address, and business details
• Inquiry form submissions and account information
• Billing and invoicing details
• IP address, browser type, and device information
• Usage data and analytics
• Communication history
We do not collect protected health information (PHI) through SMS.
How We Use Information
We use information to:
• Provide medical billing and revenue services
• Send SMS/email service notifications
• Process payments and generate invoices
• Coordinate account-related requests
• Improve communication and efficiency
• Maintain compliance with regulations
Promotional text messages are only sent with explicit opt in.
Data Storage and Security
• Information is stored securely using professional encryption and protection
• Access is restricted to authorized personnel
• Data is retained only for lawful business purposes
• We never sell or rent personal information
Data Sharing and Third Parties
HN RCM Solutions LLC may use secure service providers to support website hosting, communication routing, payment processing, and analytics. These providers only process information for service delivery and must protect any data they handle.
These providers do not receive mobile numbers or SMS opt-in consent data for any marketing or promotional use.
Required SMS Privacy Notice:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
Cookies and Analytics
Our website may use cookies and analytics to improve performance and functionality.
Users may disable cookies in browser settings but some features may not function correctly.
Refunds and Cancellations
All billing service agreements are reviewed individually. Refunds are considered only if contracted services were not delivered as agreed.
User Responsibilities
Users agree to:
• Provide accurate billing and account information
• Not share medical record details through SMS
• Use services responsibly and lawfully
Your Rights and Choices
You may request:
• Access to your personal information
• Correction or deletion of stored information
• Withdrawal of SMS consent any time by replying STOP
Privacy requests: info@hnrcmsolutions.com
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect information from minors. Any identified minor data will be removed promptly.
International Users
If you access our services from outside the United States, you consent to data storage and processing in the United States.
Changes to This Policy
This policy may be updated periodically.
The latest version will always appear at:
https://hnrcmsolutions.com/privacy-policy Your continued use of our services after any changes indicates acceptance.
Contact Information
HN RCM SOLUTIONS LLC
📍 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA
📧 info@hnrcmsolutions.com
📞 +1 505-510-4672
